Frequently Asked Questions

Frequently Asked Questions

1. Where do the puppies come from?
We are a puppy store in Brooklyn, New York. Our parties are a means of socialization and exercise for our puppies while they wait to find their forever home.
2. How do you make sure the puppies are handled safely?
Our activities are regulated by the USDA and licensed under the Animal Welfare Act. We are also under veterinary supervision. At least one of our staff members is present throughout the event to monitor the puppies’ health and safety.
3. When and where do your parties take place?
We do puppy parties 7 days a week between the hours of 11am and 5pm. We will travel up to 60 miles away from our store in Marine Park, Brooklyn. We do not provide services outside the New York City metropolitan area.
4. Can I have my event outdoors?
Your event can be outdoors as long as there is no inclement weather and the temperature is between 60 and 90 degrees Fahrenheit. You must own or rent the space: events in public parks are not permitted. We highly recommend that you have an indoor space set aside in case of adverse weather conditions: we do not reserve separate rain dates.
5. I want to have an event in an office building or school, but they’re asking me for proof of insurance or other paperwork. How will this work?
We can provide proof of general liability insurance if your building or school requires it. We will go over the details required to have this paperwork provided. We do not sign most outside vendor agreements, so make sure your company or school’s legal department is on board with the waiver we supply.
6. What payment methods do you accept?
Services must be paid for in full by the conclusion of the event. For this reason, we do not accept checks as payment. We accept payment by cash or credit card only.
7. Can I select specific breeds for my event?
We do not allow for selection of specific breeds. We will curate the selection based on the number of events that day, as well as the age, number of guests, and duration of your event.

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